Information and concepts for your safety and a carefree holiday
- Up to 5 days before arrival you can cancel or rebook free of charge
- Up to 3 days before arrival – we charge 70% of the total price
- Up to 1 day before arrival – we charge 90% of the total price
- In case of no-show or early departure we charge 100% of the total price
These separate cancellation policies are valid for the 2021 summer season.
Hygiene concept in the hotel
In order to make your holiday with us as pleasant and safe as possible, we have developed a hygiene concept for you:
- Please note that proof of a COVID vaccination, a negative COVID test or a confirmation that you have recovered from COVID must be presented upon arrival.
- We have defined comprehensive guidelines for a high standard of hygiene in our hotel. Thus, our guests will find several disinfection dispensers throughout the house. Our employees and cleaning staff are trained in the handling of hygiene and disinfection.
- All surfaces, premises, susceptible areas, etc. are – as before – disinfected and cleaned several times a day.
- Regular ventilation of all rooms
- Gloves & disinfection dispensers are available at the buffet.
- Weekly tests – We have our employees tested regularly to protect our own health as well as the health of our guests.
- Flexi Booking – So that you can plan your holiday carefree, we guarantee a free cancellation up to 5 days before arrival.
Since 1 July 2021, the following regulations apply in gastronomy:
- Restrictions due to curfew are completely eliminated
- no minimum distance between groups of guests
- no mask requirement in the gastronomy & hotel industry
- The 3-G rule still applies: Guests still have a valid negative test result, proof of vaccination or confirmation of a COVID-19 illness
Extensive packages of measures have been implemented for your safety on holiday in Saalbach Hinterglemm. All information on the measures and current regulations can be found here.